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标题 [SALONDEJU] INTERNATIONAL SHOES GUIDE
发帖人 SALONDEJU (ip:)
  • 日期 2018-01-04 16:41:18
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  • 点击数 342
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SALONDEJU ORDER GUIDE


All shoes of SALONDEJU is in 1:1 ORDER-MADE product system (All HAND MADE).


So when you order, the shoes will be in production with your own name.


* Production Period : 7 – 10 days.


* Delivery Time : 3- 7 days (Differ with countries)


Usually, you can receive within maximum 14 days (Working days, Except weekend) after order.


 


RETURNS & EXCHANGES & REFUNDS


1) We accept return(s) if:
- you receive a product different from your order; or
- you receive a defective product.


 


2) We do not accept return(s) if:
- you return the items just because you changed your mind (on size, color, etc.)


- you purchased without reading detailed instructions


- the products are damaged due to your mishandling or wearing shoes outside
- your return request is not approved by our customer center staff
- you purchased items during promotion event period
- you made an order with changing options (like wide feet, lenth of straps, heel, material, etc.)


- you made an order special size ( 35 / 38.5 ) _ Those size are the smallest size and the biggest size that we have.


 


3) The following items are not considered defective:
* Items that are originally manufactured without tags or labels


* Items with different design of tags or labels.
* Items with creases and tiny scratches that may have been made while shipping


* Difference of color and wrinkle each of leather


* Difference color between monitor and real


* The marks for bond of glue


* Tiny scratches of leather or any other subsidiary materials
* Items with unsatisfactory/incomplete finish due to hand-made production


 


4) When you send us back the parcel, please refer the following address and contact point.


: SALONDEJU SHOWROOM (SEOUL)


19, Ttukseom-ro 3na-gil, Seongdong-gu, Seoul, Republic of Korea


Zip(postal) code : 04780


Contact point : +82 2 499 8213 / info@salondeju.com

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  • y**** 2018-05-03 13:17:30 0分
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    스팸글 I bought my shoes online on April 16, but they haven't been shipped yet. 17 days have passed. what's the problem?
  • z**** 2019-01-12 18:25:00 0分
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    垃圾留言 Hello, I would like to buy the Pumps 'SJ17204 BK' but I cannot decide which size to buy.
    I'm living in France. My shoe size in France is 38.
    I measured my feet. The total length is 240mm, the total breath is around 225mm. Should I buy the size 37.5 or 37 at SalondeJu?
    Thank you!

  • x**** 2019-06-28 11:06:56 0分
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    垃圾留言 I bought my shoes on 28 June, ten days passed, the shoes have not been shipped yet. what's the problem?
  • r**** 2019-06-30 19:12:40 0分
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    垃圾留言 請問一下:
    訂單編號:20190625-0000387 何時出貨?

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